Octocom

Octocom is a powerful AI chatbot designed to help ecommerce SMEs (Small and Medium Enterprises). It leverages GPT (Generative Pre-trained Transformer) technology to help with sales and customer service by answering questions, offering product suggestions, and upselling. It is capable of handling around 90% of customer tickets, reducing costs and improving workflow. It also functions as a shopping advisor, making it easier for customers to select the right products and achieve a higher conversion rate. Octocom supports more than 80 languages and is compatible with major ecommerce systems. Plus, the AI can be customized to fit the business’s product catalogue and progress can be monitored via a real-time dashboard.